My name is Michelle, I’m a UX Designer and storyteller based in San Diego, CA. I do mobile, web, responsive, and service design.
My multidisciplinary background in cognitive science, engineering, and visual art makes me an unique designer. Besides being at the forefront of crafting digital experience, I am also passionate about experiencing and interacting with the physical world. I also sketch, paint, illustrate, and get my hands dirty on pottery wheels.
Throughout my years of experience as a UX designer, I got to work on a variety of projects from different industries, such as e-commerce, healthcare, food services, and automobile, spanning across web and mobile.
I am experienced in leading and building the design process from the ground up, working closely with business stakeholders, designers, and engineers to oversee the implementation of a good user experience throughout the process.
My multi-disciplinary background in UX, visual design, and computer science help me effectively communicate with all members in an agile environment.
Some examples of output from my work includes:
Information Architecture Enhancements
User Flow Diagrams
Low and/or High Fidelity Wireframes
User Journeys
With my core strength and background in UX design, I focus on creating designs that have a good balance of aesthetic and usability. I have multiple experiences working closely with the engineering team to create a cohesive suite of design components that are adaptable and scalable, allowing rapid iteration on evolving projects.
Atomic Design Systems
Brand Style Guide
Prototyping
Logo Design
My design process always starts with discovering and understanding user’s need and pain points. I believe a good user research is the fundamental of a good design. I am experienced in hosting and facilitating various UX workshops such as brainstorming sessions, journey mapping activities, and user testing.
User Interviews
Usability Heuristics Evaluation
User Personas Discoveries
User Testings
Card Sorting
UX Workshops
Due to confidentiality, samples of my work are available upon request.
